Customer Support

Mark Kottmeyer

Customer support is a priority with ScoutSMART, and we take great pride in providing exceptional assistance to our users. We spend a great deal of time with you in the training process to make sure you are up and running when the growing season starts. As the creator of ScoutSMART and the owner of Central States Agronomics, Inc., I have been actively involved in shaping and refining the software based on my 40+ years of experience in the crop consulting industry.

ScoutSMART’s intuitive design and on-screen instructions make it user-friendly, and our dedicated support team ensures that you have all the help you need to maximize its potential. Timely emails will guide you through the software’s various features, and embedded Help Files offer comprehensive assistance whenever required.

I am always just a phone call away. I may be in the field during the spring and summer seasons, but I will get back to you ASAP. Rest assured, you won’t encounter any offshore help desk; you’ll have the opportunity to discuss any concerns directly with the architect of the software. Thank you for considering ScoutSMART, and we look forward to supporting you throughout your crop consulting journey.